Shipping and return policies for Down for the Count

Shipping Info
*** Update 8th Feb 2023 ***

Please note that after a very busy few months of touring, we are taking a few weeks off. As a result any orders of physical CDs placed after 8th Feb 2023 will not be dispatched until 1st March 2023. Thanks for your understanding.

*** Usual shipping policy ***

We ship most items within 1 working day of receiving your order and ship using Royal Mail first class post, meaning that expected delivery times are as follows:

UK: 3 working days
Europe: 4-5 working days
Rest of the world: 6-7 working days
Return Policy
All customers have the right to cancel an order within seven (7) days after the receipt of goods. In order for a cancellation to take place, all purchased music must be returned to Down for the Count Ltd and we will issue you a full refund.

If you have received faulty CDs, Vinyl or digital music files email mike@downforthecount.co.uk in order to claim a refund.

Please note: Our Refunds Policy does not and cannot apply to any Digital Album download unless there has proven to be an error or fault in the music data file supplied. If you are not able to play your music file due to a fault in the data file, please email mike@downforthecount.co.uk and we will send you a new, working data file, or issue you a full refund.